FAQ

Supra shoes | supra footwear outlet | FAQ

1, Question: why is the price is cheaper on www.supra-shoes-sale.co.uk for supra shoes and supra footwear? they are originals or fake?
    Answer: at first surely they are originals, we sell at lower price, though our profit is smaller, but we can sell more so that we can get larger market. then you also should know that the cost is lower for online store.

2, Question: why must our customers register and log in our website then can go to check out for orders?
    Answer: as you know, if you place one order here, we must guarantee that it can arrive safely; certainly we need correct receiver information for delivery; so the name, address and telephone numer are necessary information, email is also very important because if there are any questions for your order or other problems so we must contact you by email, but we guarantee that your all information are safe here, more details pls see privacy notice.

3, Question: how should our customers finish the orders on our online store?
    Answer: at first you can view our products and other details on our website, if you find what you want to buy, pls add them to your shopping cart, then go to check out together by credit card visa or paypal; pls note, when you go to check out for your order, if you are our members, you need log in our webiste then finish the payment, if you are one new customer, pls you need register then can go to check out, that's all.

4, Question: what are the payment methods and delivery methods here?
    Answer: we accept credit card visa and paypal, also western union and money gram or T/T; we will use EMS or DHL to ship your order according to your country, certainly we will select the best way for delivery. more pls click here.

5, Question: about the refunds?
    Answer: after you finish the payment, you can request to change or cancel your order before we send the order out, then we will arrange to new order for you or refund the money back in time, but we won't support the order change or refund once we send your order out; moreover, after you receive your order, if our products have problem, you can contact our customer service to tell them all and send essential details, we confirm that it is surely our problem, we will arrange to refund asap; if you want to exchange some items but there aren't any problem for our products, you will need to pay the all shipping. more pls click here.

if any questions, we are glad to get your email by contact us.

Supra shoes |supra footwear outlet